5

Thank you for your reliable service. My car is ready for Winter!

5

As a former certified mechanic this may have been the most professional experience for car repair I have experienced. Total professionals with attention to detail. Highly highly recommend!

5

Highly recommend them. I have had problems at Car Dealerships and knew I needed to try somewhere else. These guys have been great. It started at 4:30 pm on a Friday afternoon (when the dealership said; "sorry, techs have gone home for the weekend"), I had a battery die (After getting jumped at car wash, my SUV was running but I knew if I turned it off I was toast). The guys at Heart drove to the dealership to pickup the specialized battery so that I could have my car for the weekend. My third experience with them, I had tried the dealership once again (why, I do not know) and received a quote for multiple pieces of work totaling $4,000! Heart was able to beat the dealership pricing by over 30% on every single component of work. Also, on a very expensive front strut replacement, they offered up refurbished parts (as good as new) at less than half the price ($1,000 vs. $2,200). They are price sensitive therefore often have multiple creative solutions. Example, I needed new tires so they gave me pricing on Michelin (what was being replaced) and Pirelli tires. The Pirelli's were $200 cheaper but had the same tire rating. I should note, they never asked for the dealerships list of needed repairs. They just told me they would evaluate the truck on their own and came back with recommendations (list was the same which told me they could tap into the vehicles electronics just like the dealership). They talk you through all the issues which really makes me trust their judgement.

5

The best an most honest service. Thanks again for being quick, efficient, and effective!

5

Thanks for the thorough service. The additional issues were photographed and documented. Very professional.

5

I love HEART and have no plans to take my car anywhere else. They always help me put air in my tires when the weather turns cold and that darned tire sensor goes on. I recently took my car there for an oil chang, and replacement filters. The work was well done and quick. Everyone is friendly, kind, and courteous. Scott was particularly helpful to me. I'll be back!

5

HEART Certified Auto Care -- the new name says it all, and I've relied on this team's caring and capable service for years.These guys and gals are the best of the best.
HEART has consistently gone above and beyond from jump-starting my car in a snow storm to being honest about a quick and inexpensive car fix that I assumed was going to be more work and more expensive (they were transparent + honest with me and didn't try to take advantage of my ignorance on car maintenance and service).
HEART is kid-friendly -- my kids actually beg to wait for our car while it's being serviced....a play area for kids 0-7 (give or take a few years)...free popcorn, coffee and tea. It's also super walkable to Central Street if you want to get shopping done or take kids to the park while you wait.
Honest, thorough, reasonably priced, expert + trusted service--plus every employee I've encountered at HEART has been so friendly and eager to help me.
The service is unreal, and they're just so impressive as a company and group of caring human beings.
BEST auto care in the business.
Five stars.

5

HEART Certified Auto Care -- the new name says it all, and I've relied on this team's caring and capable service for years. These guys and gals are the best of the best. HEART has consistently gone above and beyond from jump-starting my car in a snow storm to being honest about a quick and inexpensive car fix that I assumed was going to be more work and more expensive (they were transparent + honest with me and didn't try to take advantage of my ignorance on car maintenance and service). HEART is kid-friendly -- my kids actually beg to wait for our car while it's being serviced....a play area for kids 0-7 (give or take a few years)...free popcorn, coffee and tea. It's also super walkable to Central Street if you want to get shopping done or take kids to the park while you wait. Honest, thorough, reasonably priced, expert + trusted service--plus every employee I've encountered at HEART has been so friendly and eager to help me. The service is unreal, and they're just so impressive as a company and group of caring human beings. BEST auto care in the business. Five stars.

5

I came here to get different wheels and tires put on my car. Initially they didn't install everything how I wanted it, but I returned, explained the misunderstanding and they remedied the problem very promptly

4

Louise- We appreciate the positive rating. Thank you!

- Wilmette
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