I am going to them a 4, as cynical as I am. Auto repair shops have the worst consumer reputation out there, and the industry absolutely deserves it. The only other business consistently worse, is the used car business. Duxler, this store at least, as always given me the straight story. They always do what they say they are going to do, and they always try to give me the best value, with their coupons or not. That is not to say that they do not try to upsell, because they do, but they do not lie cheat or steal. Their store is professional and clean, and the waiting area comfortable. There is always coffee and pop. We have them work on the whole stable of cars.
Dear Mike,Thank you so very much for your kind comments and for taking the time to write a review.…Dear Mike,Thank you so very much for your kind comments and for taking the time to write a review. We truly appreciate your business, and will work very hard to keep you a satisfied customer. Please let me know if there is anything we can ever do to serve you better. Thank you again.Sincerely,Brian Moak, owner
- Northbrook