I can only speak to the tire repair portion of their service, but, I was very happy with our experience at Duxler.I drove over a nail and figured we'd have a flat tire within the hour. Took the car to Duxler and they were great. They checked all of our tires, and said the one with the nail could be easily fixed, and that we didn't need a new tire. $15 and 10 minutes later we were on our way, and a month later the tire is still fine. It's refreshing not to feel like you've just been mugged after auto repair!