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About

Our Mission
“Grow deliberately. Balance ambition with understanding. Revolutionize the norm. Embrace the unexpected. Always look beyond what you see. Never count on a silver bullet. Get involved. Listen to understand and share with transparency. Stay true to who you are. Inspire through integrity. Live your values – they are your foundation. Hold others accountable, and provide the necessary tools to thrive. Continuously adapt. Seek the honesty in hardship and learn from your mistakes. Own your actions. Trade expectations for appreciation. Believe. Lead from your heart.”
- Brian Moak
Do the RIGHT Thing

Our customers are like family… we treat our clients with same level of service and care we would expect our Moms and Dad to receive.
Do the BEST you can

Our clients count on HEART to always provide outstanding service and auto repair to keep their vehicles safe and reliable on the road.
Show other people you CARE

Delivering peace of mind and superior assistance to our customers both on the road and when they stop by for a visit.

HEART Certified Auto Care was founded by Brian Moak

You can be confident in trusting your vehicle to Heart Certified Auto Care. With over 90 years of auto repair experience, Heart combines old fashion service with expert mechanical repair to ensure that each and every customer has a premium level experience. Previously operating as Duxler Complete Auto Care since 1924, Brian Moak saw an opportunity to fill a growing gap in the car repair service industry. He decided to take his vision nationwide in 2017, launching the franchise of HEART Certified Auto Care. With customers taking a back seat to repair quotas and profit targets, HEART made it their mission to always provide honest, world class service that their customers could rely on. Being that there were still Duxler stores not operated by the Moak family, Brian chose the name HEART to expand his mission. Naturally, he chose HEART because it so accurately reflects our mission and core values: Helping Everyone Achieve Reliable Transportation.

With our roadmap for long term care of your automobile, you can make the best decisions to maximize its life. Our staff of friendly service advisors and expert technicians will coach you through the process and give you all the facts. Our certified mechanics use the latest diagnostic tools to assure your car is repaired right the first time, every time. We believe in total transparency, so we’ll show you photos of the inside of your car when we make a recommendation for a repair.

The foundation for HEART

is Brian’s own experience in the auto repair industry, learning from his father how to care for customers and their cars with integrity. He grew up helping with the family’s auto repair shops in the suburbs of Chicago and joined the business after he completed school.

At HEART, excellent auto care and outstanding customer service are just the beginning. We also believe in treating customers the same way we treat our neighbors—with compassion and respect. From the bottom of our hearts, thank you for your business, and we look forward to your next visit.

What You Can Expect

  • Quality repair services as well as preventive maintenance from a NAPA AutoCare Center
  • Work performed by ASE-certified technicians.
  • Competitive prices on quality tire brands
  • Complete tire & wheel services
  • Free local shuttle.
  • Free Wi-Fi, current magazines, fresh coffee, the daily newspaper, and a children’s play area in our clean and comfortable waiting rooms.
  • Always working with people who care, that have your best interest at heart
  • Being treated not just as a customer…but as a person, as part of our family
Choose a
Convenient Location

Evanston, IL


Phone
847-563-4443
Address
2620 Green Bay Road
Evanston, IL 60201
Hours
M-F: 7AM-5:30PM | Sat: 8AM-12PM
Sun: Closed
Appointments | Directions

Craig Stone
Evanston Manager
With HEART Since 1998

Northbrook, IL


Phone
847-250-0809
Address
280 Skokie Boulevard
Northbrook, IL 60062
Hours
M-F: 7AM-5:30PM | Sat: 8AM-12PM
Sun: Closed
Appointments | Directions

Frank Tagliere
Northbrook Manager
With HEART Since 2008

Wilmette, IL


Phone
847-250-0807
Address
1201 Green Bay Road
Wilmette, IL 60091
Hours
M-F: 7AM-5:30PM | Sat: 8AM-12PM
Sun: Closed
Appointments | Directions

Ernie Tagliere
Wilmette Manager
With HEART Since 2010

We look forward to meeting you!